update problem

[Bharat7n]

After updating phone s pen is not working well. Phone becomes must slow...nd lots of issues 

[Dilli]

Do the following. Dont worry your data will remain intact.

Turn off the device.

Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.

When the Android logo displays, release all three keys.

An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.

Press the Volume down key several times to highlight wipe cache partition.

Press Power key to select.

Press the Volume down key to highlight yes, then press the Power key to select.

When the wipe cache partition is complete, Reboot system now is highlighted.

Press the Power key to restart the device.

mark as solution if it works for you by clicking 3 dots next to this post.👍

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Be assured, in order to connect your S Pen in your device kindly go through below given steps:-

1. Insert the S Pen into the slot to start the connection.
2. Open the notification panel by sliding down from the top of the device.
3. Expand the options in the notification panel.
4. Slide the notification panel to the left.
5. Tap S Pen remote.
6. Tap it again to reactivate it.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support