Original topic:

unable to unlock note20 ultra 5g

(Topic created on: 08-30-2021 09:53 AM)
263 Views
yk16
Active Level 1
Options
Galaxy Note
Forgot the pin last setup and now unable to unlock my note 20 ultra 5g, also tried by using findmymobile but remote unlock is not enabled pls suggest how can i unlock my device, dont want to loose my data
4 Comments
Anonymous
Not applicable
Galaxy Note
You've to reset
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Anonymous
Not applicable
Galaxy Note
You have to reset your device. Here is step:
Turn off your device.
Hold power and volume down key or power and volume and bixby.
When some options come, select factory data reset. Wait for some few minutes. Your device will back.

Think I can helped you.
Abpal
Active Level 10
Galaxy Note
If you have signed into Samsung account, you may be able to reset the pin
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.     

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,   
Samsung Customer Support  

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