superfast charging

[notewala10]

When ever I plugg inn my note10 to the charger (which was in the box) it shows superfast charging and less time to full charge, but after 5 to 10 sec. Time gets more and superfast charging becomes fastcharging. 

Can someone tell me why is it so....?

[KevinJacobBiju]

It must be problem of cable.
Just do some checks.

[S_Kumar73]

yes. but whenever if u lock the phone and tap once you can see superfast charging popup for few seconds then it shows only the percentage. I don't think it's a cable issue . because in my phone also it shows like that.

[notewala10]

but time gets increased after seconds

[Palindrome]

Not a issue, it's same with my Note 10+

[notewala10]

does time also gets increased....?

[Palindrome]

nope, mine takes around 1 hour 6 minutes to charge 100% from 0%

[Samsung_Support2]

Hi there,

To resolve the issue please follow the below mentioned steps:

>Charge the device in switch-off mode.

>Charge the device with the other original charger.

>If available in your device than Enable fast charging (Scroll down notification panel>Setting >Device maintenance>Battery>3 dots (upper right corner) >Advanced setting>Fast cable charging>Enable).

>Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->USB/Charger).

For further assistance, register your concern in Samsung members app(click on “+“icon>send feedback>Error report/ Ask Questions)

Regards,
Team Samsung Members