The microphone is not working( the other person is not able to listen ) in speaker calls after recent security update in note 8. Anybody else having the same problem ?
Thanks for being with Samsung and sharing your concern. We apologize for the inconvenience caused to you. Kindly follow the below steps to overcome the issue: 1. Navigate to the Setting>> Apps>> Three dots on the right top>> Reset app preferences. 2. Navigate to the Setting>> General management>> Reset>> Reset setting. 3. Kindly run your device in Safe Mode (While restarting handset when Samsung logo appear-long press volume down key until phone get on-check for few hours). If issue still persists, the relevant department will serve you better. If issue still persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/.
