Original topic:

slow charging

(Topic created on: 04-27-2020 02:02 AM)
511 Views
DrRajanThakur
Active Level 8
Options
Galaxy Note
After one ui 2.1 update my note 10 plus charging very slowly. It takes double charging time now around 2hours. And heating my phone.
.........................plzz help with this issue 
7 Comments
MiraclePanda
Expert Level 2
Galaxy Note
yes, I am also having same issues after one ui 2.1 update.
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AdvTamhankar
Active Level 6
Galaxy Note
many Samsung users facing slow charging including me after UI 2.0 or 2.1
arpan19305
Active Level 5
Galaxy Note
try charging in maximum power saving mode
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AdvTamhankar
Active Level 6
Galaxy Note
Sir, most of this problem came after 2.0 UI with lots of bugs. Still many users problem gets solved with this steps.

Clear Cache Partition

Most of the common bugs problems gets solved with this task. Dont worry your data will be safe

1. First Switch off the Phone, then Press and hold Power Button + Volume Up (Simultaneously), as Samsung Logo appears release the Power button but keep holding Volume Up.

2. "Android System Recovery" will appear, you have to control the functions with Physical buttons.
Select, "Wipe Cache Partition" with Power Button. Select "Yes".

Wait for the system cache partition to clear.

Select the Reboot option to return to normal device usage.

If problem gets solved, with abovesaid step, click 3 dots above comment and Click "Accept Solution"

If doesn't, do factory reset.
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NishitMehta
Active Level 8
Galaxy Note
Please Try Changing With The Phone Off And stop Charging Before 100%
Use This Patten for 3 Days
Don't Use Your Phone While Charging
use Charging Pattern As Bellow
don't Make Your Phone battery below 30%
Don't Over Charge your Phone
Continuous charging over long periods can slightly reduce battery life.
Extended usage in very hot environments can reduce battery performance and life.
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CS_member7
Active Level 6
Galaxy Note

Dear Samsung member,

 

Greetings from Samsung Customer Support!

 

Be assured below given steps would help you out to solve the issue:-

1) We always recommend to use genuine Samsung charger for charging your device.,
2) Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.,
3) Request you to check the charger functionality with a different device or try to charge the same device with a different charger.
4) Kindly open Device care from settings> Battery > Please tap on 3dots(more option) at the top right hand side> please select settings> enable fast cable charging.
6) Kindly follow the standard charging procedure. i.e; please charge the device in switch off condition for a minimum of 10 minutes.

 

After following the above steps if issue still persists, register your concern in Samsung members app Samsung member> get help> Error reports> Select Symptom category > describe problem in detail and Send.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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MaverickSiD
Active Level 3
Galaxy Note
Super fast charging is not been displayed on screen or screen lock while charging the phone with OEM charger and usb and also cannot find super fast charging toggle in battery settings, is it just me? did your issue get resolved? any solutions
available?
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