secure folder

[baba30]

To samsung 

I am aman raj sharma i am recently using your flagship phone note 10 lite and yesterday my secure folder is disabled by your company as I was purchased my phone in emi which was suggested by samsung staff in samsung store to buy on emi.

When today i watch my secure folder it was disabled and all the setting related to secure folder are removed. In my secure folder i have my all college data which is very important for me other wise I will face many issues if company want to disable my secure folder then atleast give me a warning so that i removed all my documents 

First time I'm purchase any samsung phone and in 2 months I'm highly disappointed by the service as faced in flagships phone i hope you and your team soon provide me my folder back

Regards.

#samsungindia #samsungcare #samsung #samsungcustomer #securefolder

[Ehsank]

send this as feedback to Samsung through "get help" section

[baba30]

already done....no response taken by them

[baba30]

now i know why everyone always say no to samsung phones

[Ehsank]

problem is not Samsung phone,
problem is Samsung Finance
really very sad to know
if this is the case then nobody will buy through SF
in market so many other option is available

[baba30]

exactly sir... first they consider us to buy phone on finance instead of full payment...and if person is fully eligible to pay ur emi on times then why they perform these 2 kaudi ki cheeze....ye samsung ke din aa gaye hai🤣

[Ehsank]

ask them is there any way to full settlement in one payment

[AsifJamalChoudhary]

Secure folder have nothing to do with emi

[baba30]

their customer representative tell me that if i purchase my phone on emi i'm unable to use that feature may be

[Ehsank]

no brother its related to EMI 100%