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06-24-2020 02:41 PM in
Galaxy NoteSolved! Go to Solution.
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06-24-2020 03:39 PM in
Galaxy NotePlease reset the device settings and perform a soft reset:
Please go to settings>> general management>> reset >> reset settings
Then please perform a soft reset of your device.
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however keep holding the buttons for a few more seconds.

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06-24-2020 03:39 PM in
Galaxy NotePlease reset the device settings and perform a soft reset:
Please go to settings>> general management>> reset >> reset settings
Then please perform a soft reset of your device.
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however keep holding the buttons for a few more seconds.
