Original topic:

over heating issue in samsung galaxy note 9

(Topic created on: 09-09-2020 01:15 AM)
280 Views
Machknight
Active Level 3
Options
Galaxy Note
How many of you are having over heating issue after updating your phone from Android 9 to Android 10, my phone was working fine before android 10, but then after new update, phone become little slow n hotter.
Now day it give me warning about over heat, and its really very hot to hold. And mostly time the app is not properly supported by this phone.
Its software from Samsung has glitches, i think so.
Samsung should definitely do something about heating issue, as it eats the battery superfast.

9 Comments
Ehsank
Expert Level 5
Galaxy Note
wait for next update but till then do these steps it might help you to overcome from heating issue.

1. wipe cache partition

Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

This steps cleans Cache Partition which is stored in your device.
Ehsank
Expert Level 5
Galaxy Note
2. Reset App Preference.

Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
This can Help you little bit more
Ehsank
Expert Level 5
Galaxy Note
after all these just observe for next 1-2 days
Dilli
Expert Level 5
Galaxy Note
Not facing any heating issues
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veer
Expert Level 5
Galaxy Note
yes all most of mobile have faced heating isssue you may wait for update
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Rickrolld
Expert Level 2
Galaxy Note
Samsung is lazy don't you know?
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veer
Expert Level 5
Galaxy Note
I know but trust they will solve
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veer
Expert Level 5
Galaxy Note
if think like lazy you go with other mobile brand like chinese oppo vivo
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Samsung_Support3
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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