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12-28-2019 01:01 AM in
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12-28-2019 12:36 PM in
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01-04-2020 02:27 PM in
Galaxy NoteHi there,
To resolve the issue please follow the below mentioned steps:
>Perform reset setting (Setting> General Management> Reset>Reset setting)
>Perform ‘Reset app preference’(Scroll down notification panel> Setting> Apps> Tap on 3 dots (Upper right corner)> Reset app )
>Force stop the Google App (Setting> Apps> select the particular app>Force stop)
>Check the internal storage of the device and clean it (Setting> Device Care>Storage> clean now)
>Check your device issue in Safe mode.
>Reset the device (Setting> General Management> Reset>Factory reset).Before performing factory reset, kindly create the data backup through Smart Switch PC suite or Smart switch mobile app.
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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01-04-2020 03:15 PM in
Galaxy Note