Original topic:

one UI 2.0

(Topic created on: 12-28-2019 01:01 AM)
296 Views
InderM
Beginner Level 2
Options
Galaxy Note
Im a dissapointed Samsung fanboy and am using the Samsung Note 10 plus and recently got the software updated from one UI to One UI 2.0 and i have started facing soooo many problems since then.
Apps keep crashing.
Installed apps stop showing up in search lists.
Custom settings changed or stopped working.
Good lock (samsung app) took away the settings i used.
Phone generally has a lag in response for heavy apps

Samsung please if you are listening- help fix these issues.

7 Comments
Selvam
Active Level 5
Galaxy Note
I am also a Samsung Note10+ user and i do not face this problem. It could be related to your mobile only I guess. Reset your mobile, it might fix.
A50Admin
Active Level 7
Galaxy Note
clear the mobile cache
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InderM
Beginner Level 2
Galaxy Note
did it just now - issue is still the same.
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sarfarazahmed
Active Level 8
Galaxy Note
same problem here
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NishitMehta
Active Level 7
Galaxy Note
Please Take A Backup And Factory Reset It Will Definitely Solve Your Issue I Have Tried
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Galaxy Note

Hi there,

 

To resolve the issue please follow the below mentioned steps:

>Perform reset setting (Setting> General Management> Reset>Reset setting)

>Perform ‘Reset app preference’(Scroll down notification panel> Setting> Apps> Tap on 3 dots (Upper right corner)> Reset app )

>Force stop the Google App (Setting> Apps> select the particular app>Force stop)

>Check the internal storage of the device and clean it (Setting> Device Care>Storage> clean now)

>Check your device issue in Safe mode.

>Reset the device (Setting> General Management> Reset>Factory reset).Before performing factory reset, kindly create the data backup through Smart Switch PC suite or Smart switch mobile app.

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

 

 

 

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InderM
Beginner Level 2
Galaxy Note
Thank You Samsung
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