Original topic:

note10 plus slow motion issue

(Topic created on: 03-18-2021 08:06 AM)
298 Views
Avi7308
Active Level 5
Options
Galaxy Note
i have a issue with slow motion recording in note10 plus..and everyone facing the same issue after update to android 11 and if anyone not facing the issue then kindly check the slow mo recording in note series and s10 series...camera quality is too much downgrading while video recording....
4 Comments
S_Kumar73
Expert Level 5
Galaxy Note
yes. me too. Even I hard reset my phone. later I updated the full Software package via service center. still the video recording has issue.
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rojon
Active Level 7
Galaxy Note
They want you to upgrade. planned obsolescence.
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Galaxy Note
Its not just with samsung actually, every brand do this so that you upgrade to latest models without any choice.

I don't understand when one feature is performing good then why they touch the feature in coming updates.
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Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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