I got my note 9 today and when I came home and inspected there is a light crack mark on the top right of the phone upper side of the display in the black bezel area.Any idea of occuring such.Is warranty claimable.How to get rid of this
yes.. it's a mobile defect.. many more peoples have this issue.. u can search on google to by SCREEN DEFECT IN SAMSUNG NOTE 9.. there is a bit gap between mirror nd alluminium so it shows some reflection from that area like a straight line...
First you should go for service centre nd if they will not take it seriously then you have a right to claim it in consumer court. It might be a little issue for Samsung, I think some glue is missing, but it's really not customers fault..
if you are talking about the light leakage issue, it's common with all Samsung edge screen mobile since galaxy s6 edge. there is no solution for that. that is not a galaxy note 9 exclusive issue. my galaxy note 8 has this issue too. not my almost all have this issue. if u got replacement you can see this same issue on that phone also. please confirm you are talking about light leakage issue
Thanks for sharing your concern. We would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation
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