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Active Level 2
When you upgrade 9 pie to android 10 this problem creats. quick discharge battery and heat up phone badly
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Active Level 10
Yes that's been one of the issues since the March update. Hope they fix it with the May patch!
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Active Level 2
i have hard reset my divice but problem not solve
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Active Level 3
performed all steps and even factory reset, but still device is heating most of the times even with a single task.
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