note 9 heating up problem

[NandlalHP]

When you upgrade 9 pie to android 10 this problem creats. quick discharge battery and heat up phone badly

[Lauki]

Yes that's been one of the issues since the March update. Hope they fix it with the May patch!

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[NandlalHP]

i have hard reset my divice but problem not solve

[rohit27sm]

performed all steps and even factory reset, but still device is heating most of the times even with a single task.