note 8 sensors doesn't work

[ShalikaAshan]

i have an issue with SM950-FDD since yesterday. none of the sensors work, i mean proximity, gps, auto brightness,heart rate,iris,accelometer and gyroscope don't work on my Galaxy note 8(fingerprint sensor work).I tried *#0*# none of the sensors values are changing.
I don't know what the problem is? Is it about the software or the hardware?I also did factory rest,wipe data

[Striker247]

Can you help me out? Im trying to flash my phone as well. When they flashed your phone did they do a Nand erase?

[ShalikaAshan]

yup everything erased.

[ShalikaAshan]

but some device has issue with mother board.

[Striker247]

Of course but if they used Odin software there are several options other than simply resetting."Nand erase" is a risky option which is why I asked you. I have flashed 2 times now without Nand erase and its still not working.But you fixed it through flashing ? So do you know about the specific options they used?

[ShalikaAshan]

not me. it is done by Samsung service center. i dont know which software they used. 😔

[Striker247]

Oh alright but atleast now i know it can be fixed through software so thanks. Was your service done for free?

[ShalikaAshan]

yes. totally free