Original topic:

note 8 freeze YouTube

(Topic created on: 05-02-2018 12:43 PM)
334 Views
sammyboy93
Active Level 3
Options
Galaxy Note
why is my note 8 running oreo with april security patch freezing while using a day to day app like YouTube?while trying to maximize screen the phone just froze.not responding and scared the shit outta me.after few mins and tampering with all the buttons the phone went to lock screen and things got ok.Anyone else experiencing the same problem???any solutions???
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4 Comments
PDN
Active Level 5
Galaxy Note
same problem happened with me , i am using s8,
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AnkurRaj
Active Level 5
Galaxy Note
Make sure you turn ON these.1ddf4589-4ccf-4194-8e94-cbf3953472cf.jpg
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AbhijithSB
Active Level 9
Galaxy Note
No problem in mine, try clearing cache.
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admin_
Expert Level 5
Galaxy Note
Thank you for reaching out to the Samsung community! The issue you are facing is due the youtube latest update. Kindly uninstall the youtube update from settings>>apps>>youtube>>3 dot>>uninstall update. Google know it and working to fix the issue.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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