note 10 plus_auto reject calls getting ring one time and then its getting reject

[AsifJamalChoudhary]

Please help me on this 

[PK1]

is it happening for all callers or only not on your contact list?

[AsifJamalChoudhary]

It is for spam callers, blocked on trueclaller and even on Samsung native calling app with prefix number

[sameergupta]

check settings in phone app. maybe you have turned on auto reject for spam calls or suspected spam calls. disable that option

[AsifJamalChoudhary]

Yes i have activated that, but how will call get rejected if i turned off that feature

[Samsung_Support3]

Hi there,

Please follow the below mentioned steps in order to resolve the issue:-

1) Do the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).

2) Perform the reset settings of the device (setting>>general management>>reset>>reset setting).

3) Run the device in safe mode and check the issue.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members