Smdaliazad
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10-13-2020 06:18 PM in
Galaxy Note
I am unable to receive sms in note 20 ultra, when i restart the phone, it works fine and after Sometime the same issue occurs. I am facing this issue from very 1st day of the purchase. Please help on this.
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Ehsank
Expert Level 5
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10-13-2020 06:19 PM in
Galaxy Note
do one thing if you not done yet
long press on message icon >app info>storage >clear cache and data, back to settings click on force stop >restart and then try
long press on message icon >app info>storage >clear cache and data, back to settings click on force stop >restart and then try

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10-15-2020 10:28 AM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Clear the messaging app's data:-
Settings>Apps>Select and tap on Messages>Storage>Clear data>OK>Message app data cleared
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
