not able to delete or move folder

[Pussu786]

I'm not able to delete or move folders in my note 10 plus why?

[Anonymous]

once do force restart be pressing power key+ volume down key together for 10 sec....then try

[Jiyodilse]

need update your file manager app from Galaxy store...after that clear all OS data from going recovery mode...

[Pussu786]

latest file manager update h bhai

[Jiyodilse]

then clear cache of All OS from recovery mode...

[Samsung_Support1]

Hi there,

Please perform the following steps to resolve the issue:

1- Reset the settings via- Settings > general management > reset > reset settings.

2- Check the mentioned issue in safe mode.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

Regards,

Team Samsung Members