Original topic:

my samsung note 10 plus slow motion video is not working properly

(Topic created on: 03-22-2021 12:15 PM)
1806 Views
BharathRayol
Active Level 1
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Galaxy Note
Recently I updated security patch March 1, I found 1 software bug in camera app. My camera slow motion is not working properly toomuch frame drops in slow motion video 😤, pls fix this issue first. - #Samsungnote10plus


15 Comments
Galaxy Note
Yes, that's software bug(android11/UI3.1)

please drop error report to Samsung
BharathRayol
Active Level 1
Galaxy Note
yes sidhabhi I dropped already error report to samsung
RitikDixit
Active Level 1
Galaxy Note
Yes i too dropped the error report
Avi7308
Active Level 5
Galaxy Note
many note10plus user facing this problem...whoever is not using slow mo function they dnt know abt this prob #samsungnote10plus
Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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RitikDixit
Active Level 1
Galaxy Note
After the update samsung just ruined everything like camera stabilityat 60 fps,optimization
Samsung_Support1
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Roopam02
Active Level 2
Galaxy Note
this is the dumbest solution someone can provide, i am also getting frustrated with this issue, please fix this bug
barathsrt
Beginner Level 4
Galaxy Note
Same issue with my note10+ it's been a couple of months since I noticed this...no improvement with any updates...
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