Original topic:

my note 10 plus s pen not connecting tried everything like reset n all

(Topic created on: 01-18-2020 06:30 AM)
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salil07
Beginner Level 2
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Galaxy Note
S pen not connecting it connects shows a bifurcation in 100 % connection reduces to 40 then disconnects
1 Comment
Samsung_Support1
Moderator
Moderator
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Galaxy Note

Hi there,

 

Please perform the following steps to resolve the issue:

1- Reset the settings via- Settings > general management > reset > reset settings.

2- Reset the s pen via- Insert the S Pen into the slot. Then, open the S Pen remote settings screen and tap on 3 dots → Reset S Pen.

3- Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

 

Regards,

Team Samsung Members.

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