my S-pen not working in a certain part of my screen on my Galaxy Note 10 plus

[IshanKumar]

my S-pen not working in a certain part of my screen on my Galaxy Note 10 plus. Anyone else facing the same problem? 

[devang77]

restart your device manually, if problem persists then go for the authorized Samsung service centre

[dpatel2664]

visit samsung service center in your city. 1800407267864 call if you don't know the service center address.

[Rishi215]

visit service center

[Mattdub1981]

You legend taking off my magnetic case fixed my problem thanks

[batking33]

are you using magnetic phone cover?

[Samsung_Support2]

Hi there,

Cases with magnetic closures or clasps can cause interference with S Pen recognition.

If the pointer appears on screen, but no touches are recognized or a great deal of pressure is required, the tip may need to be changed.

Please perform following steps to resolve the S-pen  issue:

• Try it with another compatible device
• Reset the S pen( Settings > advanced feature > S pen > three dots > reset S pen)

• Check issue in the safe mode.

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,
Team Samsung Members

[Members_sIrYDHp]

Thank you so much, I was looking for solution for the same issue and that is right the magnet case cover is the cause, I removed it and worked normally.