jio video call

[rahulpuri]

I am facing a strange issue .Usually i was able to call other person with jio number with the support of video calling through my dialing pad but now when ever i try connecting it say mobile number not available ,and if i try to switch from audio call to video call when the call is connected the call just disconnects.
Is anybody else facing same issue

[najmu]

network problem hai

[rahulpuri]

called jio customer care for the same tgey are saying network bilkul theek hai , its phone issue

[Jackie1982]

One of the best feature in Samsung Galaxy Note 9 is live lock screen Wallpaper..check out how to enable it...And also SUBSCRIBE my YouTube channel

https://youtu.be/WFzGN1OG8-E

[admin_]

We do apologize for the inconvenience caused. Kindly follow the below mention steps to overcome the Issue;

- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/