issue in my note 10 plus after latest update

[nitishverma9936]

I am using note 10 plus .. after updating  phone of 1 april  security  patch  which is around  1700 Mb.. then after  uodatee the single photo. Not works  in rear  camera . Some  times  works  and  many times  phone going stuck... when we open  more option/mode  in camera then a green scrren comes  accidentally.. so plz solve issue with a new update.. thanks  

[Shivu27]

try clearing camera chache and data

[9043]

backup your phone and
Hard Reset your phone

[MiraclePanda]

After reading this post its been clear that you have updated your phone in over the air method, its not advisable to update a phone in over the air mode, kindly use smartswitch pc app to update or visit Samsung services center.

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To enhance the device performance kindly follow the below mentioned steps:

1. Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2. Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.

We would request you to kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support