Original topic:

iris is not functional for some apps like paytm etc after the December Update

(Topic created on: 12-18-2018 03:54 PM)
134 Views
Venu93
Active Level 4
Options
Galaxy Note
IRIS is not functional for some apps like Google Pay, Paytm etc after the December Update. It is showing that "Couldn't verify Irises" 
Anyone else is facing this issue?
How to solve this? 
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18 Comments
theKeshavKr
Expert Level 4
Galaxy Note
Are you using OneUI beta?
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Venu93
Active Level 4
Galaxy Note
Nooo.
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Anonymous
Not applicable
Galaxy Note
what
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Galaxy Note
There is an option in Galaxy Members app for checking biometrics of your device under maintenance. That may indicate a problem if you're iris scanner has one.
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Venu93
Active Level 4
Galaxy Note
It is showing normal.
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Galaxy Note
Then there may be issue with software. Which device are you using?
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Venu93
Active Level 4
Galaxy Note
Note 8 Indian version
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Venu93
Active Level 4
Galaxy Note
hard reset resolved the issue🙄
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BrownFox
Beginner Level 2
Galaxy Note
what is hard rest?
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