heating

[Baburao8843]

After one ui 3 stable version my note 10 plus is too much heating  problem.....is there any idea to solve it.....

When it heated I can't use spilt screen and pop up scrern

[themrritik]

reset your phone

[Baburao8843]

plz tell me the process off reset

[themrritik]

go to setting>General management>Reset>Factory data reset.That all and then enter the smashing account password.If its helpful Give me love

[Baburao8843]

Thank you

[Ehsank]

If after update then wait for few days, and as of now perform these below steps;

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable/type C earphone only for Android 11)

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

[Baburao8843]

Thank yoy

[Ehsank]

🙏🤝🤝

[Rajveermak]

Does this matter solve now?. i have the same device but not facing that issue

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. Please be assured and to resolve "Overheating" issue please follow the below given step:-

> Close background running apps and uninstall the unnecessary apps.

For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support