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10-18-2020 12:29 PM in
Galaxy Note- Mark as New
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10-18-2020 01:19 PM in
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10-18-2020 03:43 PM in
Galaxy Noteso clean it first then observe
other way is
register again with all sides of your fingers and add same finger 1-2 times for better result and lets see
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10-18-2020 09:54 PM in
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10-18-2020 08:39 PM in
Galaxy NoteFingerprint sensor is not the top most in Note 10 Lite due to price cut. So it is the problem with hardware in Note 10 lite. So this problem will continue. But you will get used to it and the face lock works really fast, try using Face lock.
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10-22-2020 10:51 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support