e-store voucher issues

[aalia786]

Hi guys 

Is anyone having an issue claiming their R4000 e store voucher that was received with the note 20 / note 20 ultra

[Maps_sam07 · Accepted solution]

Hi aalia786

Thank you for bringing that to our attention, we will do our best to resolve this.

Please send us a screenshot of the error you are getting wen trying to claim your e-voucher to tellus@samsung.com

[aalia786]

please see issue

[aalia786]

thank you for the response please see attached screenshot I have emailed it as well

[maryke]

i didnt even receive any vouchers and also pre-ordered

[aalia786]

you were supposed to claim it before 23.59pm on the 2rd of August

[maryke]

nothing they said it will be courier with the phone

[aalia786]

from were did u purchase

[maryke]

cell c

[aalia786]

they lied to u