Original topic:

display went blank or dead sometimes. Note 9

(Topic created on: 03-04-2019 10:00 PM)
170 Views
mohmeen78
Active Level 8
Options
Galaxy Note
My display becomes dead or blank often and phone hangs a lot.neither back button or power button works.tried factory reset,hard reset ,safe mode etc.nogo. then have to charge my phone then the display turns back on.i normally have a charge left of 40 +  in my mobile.it happens quite often after the update or patch  rollout.any info.
I do not have any third party app or antivirus software installed. No memory card etc.
5 Comments
Anonymous
Not applicable
Galaxy Note
go to service center
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Galaxy Note
Do send feedback to Samsung on Members app.
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prasannadoc
Active Level 3
Galaxy Note
can be a battery issue or os issue . try flasing os at service centre , if doesnt solve this issue , it can be hardware failure. some s8 s had this issue due to sd cards
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admin_
Expert Level 5
Galaxy Note
Thank you for sharing your concern. We apologize for the inconvenience caused to you. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members BETA App ->BETA Feedback > Send Feedback > Error reports > collect log file > Attach).
Be sure to hit ♡ when you find an answer that works for you.

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sammisam
Active Level 6
Galaxy Note
its nice
0 Likes