Original topic:

charging

(Topic created on: 09-03-2020 03:53 PM)
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mady111
Active Level 2
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Galaxy Note
I tried  factory reset,wiping cache, using another 25w original samsung charger,safe mode.
I am not getting fast charging neither wired or wireless charging. Its always cable charging not fast charging on note 10 plus. Any help would be appreciated.
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12 Comments
mady111
Active Level 2
Galaxy Note
thanks brother I hope so
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SagarMaurya010
Active Level 10
Galaxy Note
you may overcharging your phone earlier that's why this caused
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Charge the device
Kindly follow the standard charging procedure. i.e; please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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