I m facing a bug on my ny note 9 after updating to stable android pie...in the phone app when i try to click on more options it doesnot responds..do anyone else face the same issue?
Thanks for being with Samsung and sharing your concern. We apologize for the inconvenience caused to you. Kindly follow the below steps to overcome the issue: 1. Navigate to the Setting>> Apps>> Three dots on the right top>> Reset app preferences. 2. Navigate to the Setting>> General management>> Reset>> Reset setting. 3. Kindly run your device in Safe Mode (While restarting handset when Samsung logo appear-long press volume down key until phone get on-check for few hours). If issue still persists, the relevant department will serve you better. Kindly share your concern using Samsung member application i.e. Samsung member BETA app> BETA feedback>Send feedback>Error report>Collect log files>attach. For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details. Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
