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12-19-2019 12:54 AM in
Galaxy NoteSolved! Go to Solution.
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12-19-2019 09:57 AM in
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12-19-2019 09:27 AM (Last edited 12-19-2019 09:27 AM ) in
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12-19-2019 09:57 AM in
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12-31-2019 03:57 PM in
Galaxy NoteIf you're still facing this issue, pls replicate the issue and do the following:
1. Record it or take a screencast of the issue in action.
2. Share dumpstate logs with the customer care
Here are steps to take dumpstate logs:
1. Replicate the issue
2. Dial *#9900# in calling app
3. Choose "Run dumpstate/logcat"
4. Click "copy to sdcard" when completed.
5. Find [My File > Storage > Log folder]
6. Compress the log folder and share with customer care or feedback section.
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01-03-2020 11:42 AM in
Galaxy Note