Original topic:

android 10 Update Help

(Topic created on: 01-20-2020 02:33 PM)
267 Views
samz789
Active Level 3
Options
Galaxy Note
My note 9 is purchased from United Kingdom and now using in India. My service provider SW ver ends in INS/INS/XEU. So will get updates ? Update kese mileage guys any idea 
5 Comments
Galaxy Note
Hi dear, if the phone is purchased from UK, samsung members app will connect to UK community.
I think the CSC of your device is changed and that's the reason your device is now connecting to Indian forum.
Chances to get OTA updates are less if the CSC is changed with out changing the PDA.
If you want to get update, you have to manually flash the device with Indian firmware (if available for your device model) or otherwise change the CSC back to UK version by dialing *#272#device imei# and select the UK CSC. Once you select it phone will factory reset and you will get OTA updates.
Aashish
Expert Level 4
Galaxy Note
Follow this and proceed with caution.
samz789
Active Level 3
Galaxy Note
if in United kingdom android 10 official released after I get update or not ?
0 Likes
Aashish
Expert Level 4
Galaxy Note
Yes you will get update then.