Original topic:

Yello Tint / Screen Discoloration

(Topic created on: 09-20-2021 08:03 PM)
750 Views
sreeragct
Active Level 2
Options
Galaxy Note
Hi guys,
Is anyone of you facing the facing this Yellow tint on the display of your Note device?

I started getting this weird yellowish tint from this month of September, 2021 on my Galaxy Note 9. 
Took it to a nearest service center and without any inspection they said I need to change the display which is going to cost me around 16000 INR.

Did anyone face this issue and could you guide me on what to be done in this case.
 
Thanks
sreeragct
Active Level 2
Galaxy Note
Have you done anything for it?
0 Likes
sreeragct
Active Level 2
Galaxy Note
Hi mate,
You may contact service head team via mail and they will help you to resolve this issue. 🙂
0 Likes
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!   

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,    
Samsung Customer Support  

sreeragct
Active Level 2
Galaxy Note
Hi,

Thanks for the info...

Have already send the feeback with the error logs regarding this...
noman7
Active Level 4
Galaxy Note
My phone's display color is faded after last security update which I installed starting of this month.....I did factory reset my Note 9 but issue still persists....Then I took it to service center and yeah without any inspection they advice me to change the display wich cost ₹13000 (Bhopal)
What should I do now.....
0 Likes
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).   

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,   
Samsung Customer Support

0 Likes
Bibin2801
Active Level 3
Galaxy Note
Please try this app. You will get the solution

https://play.google.com/store/apps/details?id=org.js.oledsaver
0 Likes
sreeragct
Active Level 2
Galaxy Note
Hi mate,
You may contact service head team via mail and they will help you to resolve this issue. 🙂
0 Likes
kksharma0001
Active Level 1
Galaxy Note
Please try playing a video using the built in player and then check the screen quality. Swipe the top panel and check the quality of screen. Its a bug introduced by samsung to strip customers of their hard earned money. Dont buy samsung.
0 Likes
sreeragct
Active Level 2
Galaxy Note
Hi...
Thanks for the suggestion mate...

I have contacted the service head team via mail and they have helped me to resolve this issue. They have replaced the display of my device for free of charge.
0 Likes