Original topic:

YELLOW CAUTION SIGN WHILE CHARGING MY NOTE 8

(Topic created on: 05-17-2018 09:31 AM)
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ShabazAhmedDar
Beginner Level 2
Options
Galaxy Note
today i had drained my phones battery to zero and then put it to charge. it immediately showed a usb symbol and just above that a yellow caution mark. and it woudn't charge. can anyone tell me why that happened?
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4 Comments
aliwaqasahmed
Active Level 4
Galaxy Note
It happend because
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ShabazAhmedDar
Beginner Level 2
Galaxy Note
???
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admin_
Expert Level 5
Galaxy Note
We do apologize for the inconvenience caused while device charging. We suggest you to charge the device with Samsung original charger and check once by wireless charger (If available). If still you get the yellow caution mark while device charging, we would recommend you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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vinayshah
Expert Level 1
Galaxy Note
This problem in Note8 has been recognised by Samsung since it was discovered months back. When battery is drained completely, its not getting charged and phone hangs right there and then.
Visit service centre they will do the needful.
You can Google this problem.
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