Original topic:

Wynk app is not working on Note 20 Ultra

(Topic created on: 09-15-2020 09:11 PM)
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Max13
Active Level 4
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Galaxy Note
Is anybody  facing problem for Wynk Music app on Note 20 Ultra? App is only able to play downloaded music.
3 Comments
HarpreetMakol
Expert Level 2
Galaxy Note
I am experiencing an issue where i am unable to download any new songs on Wynk app in my Note10Plus....since last 3 months...
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset the download manager: Settings > Apps > 3 dot menu button > Show system apps > Download Manager, Check that the app is enabled (we want the option to show as Disable ) > Force Stop.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Max13
Active Level 4
Galaxy Note
I checked the system app. download manage is enabled. I forced stopped and clear the cache of wynk app. still the same problem persist
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