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Beginner Level 2
Hi 
Currently i am using Samsung Note 10 Plus which I bought in December 2019. 

I am facing wifi disconnecting issues from past couple month. Whenever wifi is ON and connected - and later if i turn on Bluetooth or location then wifi disconnects automatically. 

Spoke with support team and tried these things 
1. Tried from safe mode 
2. Resting network settings 
3. Reset all settings 
4. Factory reset phone. 

Tried all things but same thing is happening. And wifi keep disconnecting. For better understanding i have recorded Video. Please do check. 

Safe mode : https://youtu.be/GnUqEwU10xk

Normal mode : https://youtu.be/RI_ko380Wy8

Network reset : https://youtu.be/jLCDKClcXWg

All these video only people with above link can watch not meant for public. 
23 Comments
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Active Level 10
once check with router also.
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This video is recorded from Samsung S8 plus and this is also connected with same wifi network(router). And wifi issues with that s8 plus and also i have 3 more samsung devices under same wifi network(router).

I don't think this is router issue
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as you requested. I have checked with different wifi network.
please check video

https://youtu.be/JCKMNrv1O8s

its still same. Wifi issue still happening.
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you are getting the issue when bluetooth and location are on.
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Yes. I have mentioned same in my post.
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once check this in samsung members app> get help> interactive check > wifi and some other like bluetooth etc.. if there is no errors then take it to service center for better resolution.
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Active Level 10
ok then let's hope for the Note 10 plus user to reply regarding if they are also facing this type of issue. if so it's a bug.
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Active Level 6
no I don't have dis issue in my note 10 plus ...... I suggest to factory reset through recover mode ... orelse use smart switch to download complete firmware.....
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done already.
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