Original topic:

Wi-Fi keeps dropping

(Topic created on: 05-04-2021 10:22 PM)
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IshdeepSingh
Active Level 3
Options
Galaxy Note
Wi-Fi keeps dropping. I need to open the setting and keep connecting it again and again. Did all th solutions given on various forums, no help.!
5 Comments
AMPK
Expert Level 3
Galaxy Note
Reset your modem
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IshdeepSingh
Active Level 3
Galaxy Note
By Reset, you mean power off and on. Or completely rename the Broadband and reset the password??
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AMPK
Expert Level 3
Galaxy Note
You will have switch in the modem press it then will reset your modem. If again need to sign up do it.
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Dilli
Expert Level 5
Galaxy Note
Did you try the wifi in your friends or relatives place? Does the connection drop there too? If not issue is with your mobile. You can delete cache in recovery mode and after reboot try. If issue persists then delete the wifi completely from phone and try to setup again. I don't think issue is with your modem though you can always restart or reset same.
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Samsung_Support1
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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