Unable to stream 1080p content in Amazon prime video app on Note 10 lite.

[npavan]

Unable to stream 1080p content in Amazon prime video and other ott apps after March 2021 one ui 3.1 update on my samsung note 10 lite. Please fix this issue ASAP. I have tried re-installing the app but still not working. Please help..

[npavan]

I have tried but no use. still playing in 480p

[Aashish]

Use this app to check Widevine LVL- https://play.google.com/store/apps/details?id=com.androidfung.drminfo

If it is not L1, then congratulations Samsung has messed your phone with the update.
Only L1 can play 1080p+ /HDR
L3 will play SDR.

[npavan]

luckily it is L1. I have checked it. I think after update it had stopped playing in 1080p.

[50nOfSam]

I'm facing same issue

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support