Unable to stream 1080p content in Amazon prime video app on Note 10 lite.

[npavan]

Unable to stream 1080p content in Amazon prime video and other ott apps after March 2021 one ui 3.1 update on my samsung note 10 lite. Please fix this issue ASAP. I have tried re-installing the app but still not working. Please help..

[帕里克]

its depends on network quality. even its connected to wifi if speed is poor than it will run on lower resolution.

[npavan]

but I have set the streaming quality to max in the app not auto. So it has to be played in max resolution right?

[帕里克]

write to app developer ones. may be they help

[Mirchand]

a kon sa app he

[npavan]

amazon prime video

[Vivekku19981]

thanks for sharing, will pass this to relevant team !

[npavan]

Thanks for reaching out.

[Ehsank]

You can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

[AMPK]

Have you tried best