Original topic:

Unable to set the camera focus on infinity.

(Topic created on: 11-26-2021 01:16 PM)
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pnkjS8
Active Level 3
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Galaxy Note
I'm using Samsung Galaxy Note-20-Ultra from 40 days. Whenever I take the picture of a document, the camera of Samsung Galaxy Note-20-Ultra focus on the centre of the page in circular shape, the text on the top corners of page and the bottom corners gets little blurry or unclear. What's the solution of this issue? 
In pro mode this thing can be resolved partially. 
How do I set the focus to infinity?
10 Comments
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.
Check physical condition of your camera lens.

1. Broken camera lens.
2. Scratchy camera lens.

Please check there is no laminated or tempered glass pasted on camera.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint,dirt and dust from the camera lens.

If issue has not been resolved then Reset camera settings
Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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