Unable to redeem wireless charger coupon on Samsung shop

[Laurie]

I just purchased Note 8. I got a coupon code on Galaxy app to redeem a wireless charger. when I apply the code in the Samsung shop it shows that the code is invalid. anyone who has already redeemed there coupon request you to guide me

[Addyzaccount]

try again after 48 hours (2 days)

[Laurie]

Thank you, will try and update you if it worked

[GalaxyTeam]

Join Note 8 Telegram Group for Indian Users
https://t.me/joinchat/DvvVrkAYfNQcXiOLCes0vg

[Laurie]

the customer service representative has ask me to try that redemption process on my laptop. I did try that and it had worked

[admin_]

Thanks for being with Samsung and sharing your concern. We would like to inform you that we have dedicated support team for service issue, so we will request you to kindly send us your concern with contact details so they will batter assist you in this regards on provided link support.estore@samsung.com or kindly contact us at 1800-40-7267868(SAMSUNG) and then select language and then press 5 for contact with Estore support team.

[faisal00739]

i bought my s8 in july and i have still not recieved the coupon code for my wireless charger... and samsung is not interested in helping me out.. it is taking them months to diagnose the problem and solve it..

[Laurie]

did you pre book your phone?

[faisal00739]

nope but when i bought it the offer was valid

[Laurie]

Ok... I manage to get it because it was part of Pre booking offer