Original topic:

Unable to play call recording from call log

(Topic created on: 12-14-2020 01:41 PM)
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S_Kumar73
Expert Level 5
Options
Galaxy Note
After One UI 3.0 beta 1 update we are unable to play the call recording from the recent call log. Previously we can play. Now it shows failed to plag voice-mail. Actually it's call recording but phone says it's voice-mail. Pls rectify the issue. Refer the screenshot

image


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48 Comments
Ehsank
Expert Level 5
Galaxy Note
send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201110-145908_Samsung Members_63169.jpg

S_Kumar73
Expert Level 5
Galaxy Note
I did
NoteFun
Active Level 7
Galaxy Note
My is working fine...send feedback so that official update will be error free...
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Samsung_Support1
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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S_Kumar73
Expert Level 5
Galaxy Note
Yes, already registered, but no response..
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ASingh91
Beginner Level 2
Galaxy Note
Same Problem! Please provide solution.
quresh2232
Beginner Level 2
Galaxy Note
Same problem please provide solution
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bhp23
Active Level 1
Galaxy Note
Same problem please provide solution.
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RAGHULtmp
Beginner Level 4
Galaxy Note
✌️🫡 Solution guys : Go to Settings > Apps > Phone App > App permission [Allow 'music & audio']