Original topic:

Unable to move out of beta Ui Note9

(Topic created on: 11-11-2019 01:59 AM)
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SumitKukreja
Active Level 1
Options
Galaxy Note
Hi , I was part of beta testing for UI , it was rolled out and  closed.  But I am still stuck with the beta version even after upgrading it online . Please help I am in serious trouble.  I tried to hard reset my phone,  but it still awakes in beta version. 

I am not a nerd on cellphones,  please help me with simple and step by step support. 

Thanks in advance. 
9 Comments
Anonymous
Not applicable
Galaxy Note
beta testing 2.0?in note 9?
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SumitKukreja
Active Level 1
Galaxy Note
beta testing 1
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Anonymous
Not applicable
Galaxy Note
ok there are 2 method to install official stable version..1.you have to flash official firmware by download Odin v3.0.....or 2nd go to authorized Samsung service center and flash official firmware from them...but I will recommend you to go to service center, because, if you don't know the actual bootloader flash procedures then possibly your device may destroy forever.....
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DhruvS23
Active Level 7
Galaxy Note
connect phone to PC via smart switch you get downgrade option there to go back to previous official build.
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Doondi
Active Level 3
Galaxy Note
This is the Best Option for you Available
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SumitKukreja
Active Level 1
Galaxy Note
there is no downgrade option
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DhruvS23
Active Level 7
Galaxy Note
then the best option is service center
SumitKukreja
Active Level 1
Galaxy Note
thanks
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Galaxy Note

Hi there,

 

As you already tried hard reset of your device, please visit to the authorized Samsung service center with device and have it inspected for further resolution.
For address details of Samsung Service centers follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

 

Regards,
Team Samsung Members

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