Original topic:

Unable to install apk file

(Topic created on: 01-22-2022 10:33 PM)
484 Views
falkondor
Active Level 4
Options
Galaxy Note
Hello experts, 🙂 

I'm unable to install an apk file. In past i was able to.. on clicking the file a system warning used to pop up and then it simply got installed.
Now however when I click on the apk file it opens up the Zoom app for some reason. When I uninstalled Zoom, the system said it could not be opened. 

Pls help how can I install an apk file. 

Thank you 


10 Comments
Steloxx
Active Level 3
Galaxy Note
Probably it's because of you storage full
falkondor
Active Level 4
Galaxy Note
That is not the case
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Anonymous
Not applicable
Galaxy Note
Please don't install unknown application. virus problem!!
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WalkieTechie
Expert Level 4
Galaxy Note
Can you send screenshot of the apk file which you were trying to install.
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falkondor
Active Level 4
Galaxy Note
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WalkieTechie
Expert Level 4
Galaxy Note
This app is not getting installed for me too. May be the file is corrupted or unsupported in our devices.
0 Likes
Galaxy Note
Have you enabled permission to install unknown apps ?
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falkondor
Active Level 4
Galaxy Note
Ok, in that case it gives some solace
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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