Original topic:

Unable to give storage permission in Note 10 lite

(Topic created on: 11-24-2023 06:07 PM)
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VishallSingh
Beginner Level 3
Options
Galaxy Note
Files and media permission is missing under Permission tab in App info,due to Which unable to use few apps
1 Comment
cs_member10
Expert Level 5
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly enable the Storage permission of your device to download the application by following the below steps.

Manage app access permissions: While installing or using the application, you may be prompted to give your permission to access various functions. For example, Email may ask for permission to see your Contacts, so it can import your friends' contact info. If you have given permission by accident, you can always change the settings. The access permissions can be managed through the Permission manager at once.

Step 1. Go to the Settings, and then select the Apps menu.
Step 2. Tap on the More Options (three vertical dots) icon.
Step 3. Choose the Permission manager.
Step 4. You can check the list of permissions. Select the feature for which you want to check permissions.
Step 5. If you want to change the access of certain applications, select the one you want to allow or deny. For example, the Galaxy Wearable app that is allowed access to the Location feature.
Step 6. You can choose one of the following:
Allow all the time: the application accesses this data, even when it is not in use.
* Allow only while using the app
* Ask every time
* Deny

In case the issue still persists, Kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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