Unable to get Whatsapp Notification sound/vibration After update in Note 20 ultr

[SatheeshReddyL]

I am unable to get vibration or Notification sound for whatsapp on my Samsung galaxy note 20 ultra .

The same is working for other apps...

I tried all possible solutions but nothing worked.. 

Can someone suggest why? And the solution please..

[Shammy4]

Delete and reinstall

[SatheeshReddyL]

Tried bit no use

[Avinash1122]

I'm facing same issue in A20

[SatheeshReddyL]

I have updated to oneui4 and the issue resolved ..

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support