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Active Level 3
My Note 10 plus is acting weird since last month , the screen is constantly getting touch inputs although nothing is actually touching the screen.
It starts all of a sudden and keep continuing and stops sometimes with locking the screen and unlocking and sometimes with a restart.
From past few days it is occurring more frequently. 
There is no physical damage. I didn't even drop this phone. 
Is anyone having the same issue or is it me? 
Is there any fix for this? 
THANK YOU 
5 Comments
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Expert Level 5
brother i suggest go to serive center may be slove you problem
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Try rebooting the phone in Safe Mode, by pressing the Power Button until power menu opens up.
Tap and hold Power Off button and open in Safe Mode.

Secondly also check if Touch Sensitivity is On or Off.
If on then toggle it off.

Also do check if you using any screen protector or not. Sometimes old screen protectors do cause ghost touches.

If the problem still persist in after trying above cases then the last option is Hard Reset.

If it still continuous then visit Service Center.


Thank you.
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Active Level 3
Did everything you have advised , no luck till now.
Guess I have to go to service center.
Thanks for your time.
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Unfortunately yes.
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Active Level 7

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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