Original topic:

The advertisement is displayed whether any applications are turned on or not.

(Topic created on: 04-28-2021 03:38 PM)
327 Views
avkanshid
Active Level 1
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Galaxy Note
 yesterday I am update software in latest version. 
I don't need this update. after I am facing the **bleep** advertisement.When I turn on the Internet and unlock my device, the ad comes at regular intervals.. I have not encountered the problem before the update. this is very ridiculous. either please give me new update without advertisement or give me old version. Why are you making such a mockery of Indian customers?.I have been using samsung for over 10 years. This is the first such incident. No problem when I was in Qatar.I am thinking about to avoid samsung phones.
6 Comments
Anikroyale
Expert Level 5
Galaxy Note
Can you share a screenshot of the same? Coudn't understand your point properly.
avkanshid
Active Level 1
Galaxy Note
this type ads comes to home screen

Screenshot_20210428-193822_Video Player.jpg

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Anikroyale
Expert Level 5
Galaxy Note
This is related to some third party app, and are not being provided by Samsung.
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avkanshid
Active Level 1
Galaxy Note
This is not an advertisement for a third party app. Because only the apps on my phone before the update are still there. Ads have not arrived after 1.5 years of use in Qatar. Many Third Party Apps were used at that time. Now when I came to India, I reset the factory data 1 month ago. Then it felt like switching from the latest software updates to the old updates. Then when the new update came it was done. After that, ads started coming(WhatsApp,wthsp B,insta,fb,Snapchat,telegram,adobe ms office,snapseed,flipkart,amazon,fedbook,paytm. These apps have been in use for almost 2 years)
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Anikroyale
Expert Level 5
Galaxy Note
Something is wrong here, these full screen ads are never provided by Samsung, there are no UI ads in Samsung, I have been using Samsung phones in India for more than 8 years and have never seen such ads. Sure there are ads inside some apps like weather or Samsung Max, but they only show when you open the apps, not like this. This is something from another app, am sure about it.
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Samsung_Support1
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

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Samsung Customer Support