Original topic:

Super Fast Charger

(Topic created on: 05-17-2020 04:52 AM)
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Sujalk2003
Active Level 1
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Galaxy Note
My Note 10+'s Super Fast Charger is charging the phone slowly. It's not as accurate as earlier. Even when I connect my phone to Super Fast, still it displays Fast Charging. Is anyone facing the same issue? What's the solution?
4 Comments
MiraclePanda
Expert Level 2
Galaxy Note
if you are using the charger which came with phone then it will show fast charging . use a 45w charger and you will see 👀 super fast charging. it was a bug earlier which was fixed with 2.1 update. about the slow charging speed, yes most of us are facing it may be because of rise in temperature.
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Zacjain
Active Level 7
Galaxy Note
Even I'm experiencing same slow charging issue since I updated to 2.1 . 2.1 update released with multiple bugs 🐛 . for example slow charging, battery draining fast and with few minor issue.
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anandverma
Active Level 4
Galaxy Note
is one ui 2.1 available in india for note 10?
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

 

2. Check charger functionality, try to charge your device with some other charger or use your charger to charge some other device.

 

3. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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