Stock Videocalling issue

[SAURAVMISRA]

Now its time for videocalling to get some bugs.... stock videocalling is not working, option to change background effects for videocalling is removed. 

God knows why can't the developer team stop poking the OS when things were going ok. 

Infact ppl with basic android phones with other OEMs probably will have better experience. 

Terrible experience post spending a lac on a phone and choosing Samsung note series.

Even iOS beta software is way more stable than ONE UI.

 AND ALL THE SOLUTION FROM CUSTOMER SUPPORT IS EITHER RESET PHONE OR USE IN SAFE MODE.

RUBBISH

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.  

Thank you for writing to Samsung.  

Warm Regards,
Samsung Customer Support  

[SAURAVMISRA]

The only reply i have received there is to wait, respective team will get in touch with me soon.